Shipping & Delivery Policy
All of our products are digital and delivered electronically—no physical shipping is involved. This policy outlines how you will receive your files and what to do if you encounter any issues.
1. How You'll Receive Your Files
Confirmation & Access
Upon successful payment, your download link will be available on the confirmation page and also sent to the email address provided during checkout.
This email serves as your official receipt and includes everything you need to access your files.
Delivery Timing
- Files are available instantly after purchase.
- If you don’t see the email, please check your spam or junk folder.
2. Download Problems
- Broken or Missing Link: If your download link isn’t working, contact us right away and we’ll send a fresh one.
- Technical Issues: We're happy to assist with any download-related problems quickly and efficiently.
3. Key Policies
- Digital-Only Delivery: All products are delivered electronically. Nothing will be mailed or physically shipped to you.
- No Physical Goods: Our offerings consist of downloadable content only—no tangible items are involved.
4. Need Help?
If you need assistance with your download or have questions, feel free to contact us:
Email: info@artivine.com
Response Time: Typically within 2 business days.